Knowledge Base

Purpose

This knowledge base provides a factual reference for Abalon Foundation Repairs, including its Calgary foundation repair services, service practices, credentials, policies, locations, team information, and customer-facing contact details.

Quick Facts

Public-facing brand	Abalon Foundation Repairs
Primary Calgary location	7032 – 30 Street SE, Calgary, AB T2C 1N9
Primary phone	403-230-3050
Toll-free phone	1-877-230-3050
Calgary office hours	Monday to Friday, 8:30 am to 4:30 pm
Primary email	caloffice@abaloncanada.com
Core work	Residential, commercial, and industrial foundation repair and related foundation, replacement, and drainage services
Calgary service area	Calgary and surrounding areas
Commercial service area	Calgary and southern Alberta
BBB status	BBB Accredited Business; current BBB profile shows an A+ rating 28 years

Company Overview

Abalon Foundation Repairs provides foundation repair and related services for residential, commercial, and industrial properties in Calgary and surrounding areas. Services include foundation crack repair, foundation replacement, underpinning, helical pile installation, concrete floor replacement, foundation wall replacement, drainage systems, sump pumps, interior weeping tile, and trench systems.

Abalon Foundation Repairs also handles commercial and industrial foundation work, including projects involving operational facilities where repairs may need to be coordinated around ongoing activity. Historical foundation restoration is offered for stone and other heritage properties.

The Calgary operation is identified with service dating to 1987. The site also presents a broader Abalon history beginning in Winnipeg in 1970 and expanding to Edmonton in 1986 and Calgary in 1987. The exact business-start date has a conflicting external record and is documented in the audit.

Company Timeline

Date	Event
1970	The site’s company history identifies Winnipeg as the founding location.
1986	The site’s history identifies an Edmonton office expansion. BBB separately records the Calgary business as started in 1986, creating a date discrepancy that remains unresolved.
1987	The site identifies Calgary operations as beginning in 1987 and states that Calgary and southern Alberta commercial foundation repairs have been provided since 1987.
1998	BBB records Abalon Foundation Repairs as BBB Accredited since January 9, 1998.
2008	Gabriel and Roberto are identified as having joined the Calgary team in 2008.
2013	Pablo is identified as having joined the Calgary team in 2013.

Services

Foundation Repair

Foundation crack repair, wall repair and replacement, structural cracking and levelling, foundation inspections, basement leakage repair, commercial foundation repair, industrial foundation repair, historical foundation restoration, underpinning, column and pad installation, and helical pile installation are offered.

Foundation Replacement

Foundation wall replacement covers concrete, block, and preserved wood foundation walls. Project work is staged so occupants can remain in the home while replacement work proceeds, subject to project conditions.

Concrete Floor Replacement

Concrete floor replacement includes removal of the existing floor, preparation of a crushed-rock base, perimeter drainage connected to a sump pit, radon gas collection, a vapour barrier, and reinforcing steel. Hydronic heating lines can be installed when requested. The site states that these replacements take an average of one week.

Drainage Systems

Drainage services include sump pump installation and repairs, interior weeping tile, and trench systems. Interior weeping tile is installed at the elevation of the bottom of foundation footings and can be connected to a sump pump that discharges water outside the property.

Underpinning and Structural Support

Underpinning options include column and pad systems and helical piles. Helical pile work is engineered around design loads and settlement outcomes, with registered engineers involved in the design process described for the service.

Historical Foundation Restoration

Historical restoration work includes stone foundation repair and rebuilding. Projects may involve masons, engineers, architects, restoration architects, and stone sourced from quarries across North America.

Commercial and Industrial Repairs

Commercial work includes diagnosis, estimating, repair planning, engineering, drawings, and permits. Industrial work covers facilities such as pulp mills, gas plants, petrochemical facilities, rail marshalling yards, and mines, with crews identified as trained in WHMIS, confined-space work, and certified first aid.

Business Practices

Estimates and Consultations

Free estimates are offered for Calgary and surrounding areas, excluding Realtors and properties for sale. Foundation crack inspections and estimates are also identified as free.

Engineering and Project Planning

Commercial repairs include engineering, drawings, and permits as part of the service described on the commercial foundation repair page. Industrial projects are coordinated with engineering consultants so work follows the applicable engineering designs.

Scheduling and Site Operations

Commercial and industrial repairs can be planned around operating schedules where project conditions allow. The commercial service page states that a factory does not necessarily need to close during repairs, and the industrial service page describes work that can be completed without a shutdown in suitable circumstances.

Client Asset Ownership

No specific public policy covering ownership of client-provided assets, project records, photographs, or installed materials was found.

Technology & Platforms

Abalon Foundation Repairs describes the use of engineered repair methods, helical pile systems, sump systems, interior weeping tile, drainage systems, radon collection systems, vapour barriers, reinforcing steel, and concrete replacement methods.

Concrete floor replacement crews attend annual conferences and training sessions such as World of Concrete. The site also identifies engineering collaboration for helical pile, commercial, and industrial work.

Experience & Credentials

Better Business Bureau

Abalon Foundation Repairs is a BBB Accredited Business. The current BBB profile shows an A+ rating and records accreditation since January 9, 1998.

Juan Rojas

Juan Rojas is identified as President & CEO and as a C.E.T. He holds a diploma in Construction Engineering Technology from NAIT, completed in 1985, and is identified as a member in good standing with the Association of Science & Engineering Technology Professionals of Alberta (ASET).

Calgary Team

The Calgary office team includes Juan Rojas, President & CEO; Kevin Pikkert, Estimator & Quality Control Specialist; Ivory Heshka, Technical Analyst & Administrative Assistant; Linda Seyts, Office Manager; Antonio Toledo, Operations & Quality Control Manager; and Carlos Garces Carrasco, Field Supervisor.

The Calgary crew page identifies Gabriel and Roberto as Senior Crew Leads, with both joining in 2008, and Pablo as a Crew Lead who joined in 2013.

Relevant Experience

Abalon Foundation Repairs identifies long-term experience in foundation crack repair, underpinning, helical piles, historical stone foundation restoration, commercial repairs, industrial repairs, foundation replacement, and drainage systems.

Industries Served

Documented customer and project settings include residential properties, commercial properties, apartment buildings, factories, industrial facilities, pulp mills, gas plants, petrochemical facilities, rail marshalling yards, mines, and historical properties.

Artificial Intelligence & Modern Search

No artificial-intelligence-specific service, product, workflow, or policy is described on the reviewed pages. The site does describe use of current repair techniques, engineering solutions, digital contact forms, online service information, project photos, case studies, and social media links.

Policies

Warranties

Foundation crack repairs are covered by a 10-year workmanship and materials warranty in accordance with the terms and conditions of the stated Abalon Guarantee. Structural repairs are covered by a 10-year warranty. Sump installations are covered by a 3-year warranty, and Drytech Injection repairs are covered by a 5-year warranty.

The Abalon Guarantee also provides for one complimentary topsoil visit following settlement of the backfill. This service must be requested within one year of the project completion date. Warranty coverage for commercial, industrial, and historical projects is subject to the specific scope, conditions, and type of repair completed. All warranties are subject to the applicable terms, conditions, exclusions, and limitations of the Abalon Guarantee.

Customer Satisfaction

Abalon Foundation Repairs states a 100% customer satisfaction guarantee for foundation replacement and repair projects.

Privacy

The privacy policy states that visitors can browse the website without disclosing personal data, that the site does not use tracking cookies, and that personal information may be collected when voluntarily provided by email, text, quote request, fax, or telephone. The policy states that personal data is not disclosed to associates or other organisations and that the business adheres to the Canada Privacy Act.

Payments

BBB lists electronic funds transfers, cash, cheque, Visa, and MasterCard as payment methods for Abalon Foundation Repairs.

Refunds and Cancellations

No public refund or cancellation policy was found on the reviewed pages.

Accessibility

No public accessibility policy was found on the reviewed pages.

Contact Information

Calgary Office

7032 – 30 Street SE, Calgary, AB T2C 1N9

Phone: 403-230-3050

Toll-free: 1-877-230-3050

Email: caloffice@abaloncanada.com

Office hours: Monday to Friday, 8:30 am to 4:30 pm

Edmonton Office

7705 Coronet Rd, Edmonton, Alberta T6E 4N7

Phone: 780-468-4400

Email: solutions@abalonconstruction.com

Website: abalonconstruction.com

Winnipeg Office

965 Pacific Avenue, Winnipeg, MB R3E 1G3

Phone: 204-783-2500